Privacy Policy
This Privacy Policy explains how The Guest House ("we", "our", or "us") collects, uses, and safeguards your information when you visit our website or make a booking.
1. Information We Collect
- Contact details such as name, email address, phone number (for inquiries and bookings).
- Booking details including stay dates, preferences, and special requests.
- Payment information processed securely by trusted payment providers. We do not store full card details on our servers.
- Technical data like IP address, device/browser type, pages visited, and interactions (via cookies and similar technologies).
2. How We Use Your Information
- To process, confirm, and manage your bookings.
- To communicate with you regarding inquiries, support, and important updates.
- To improve website functionality, performance, and user experience.
- To send promotional offers and newsletters only if you have opted in, with the option to unsubscribe anytime.
- To comply with legal obligations and protect our rights.
3. Cookies & Similar Technologies
We use cookies to remember preferences, analyze traffic, and enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some site features.
4. Data Sharing & Disclosure
We do not sell or rent your personal data. We may share limited information with:
- Service providers (e.g., booking engines, payment gateways, email services) who process data on our behalf under strict confidentiality.
- Authorities when required by law or to protect our legitimate interests, security, and property.
5. Data Security
We implement appropriate technical and organizational measures to protect your data. While we strive for security, no method of transmission or storage is completely secure.
6. Third-Party Links
Our website may link to external websites. We are not responsible for the content or privacy practices of those sites.
7. Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal data, and to withdraw consent for marketing at any time.
To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling requests.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us to remove it.
9. International Transfers
If we transfer your information across borders, we will take steps to ensure an adequate level of protection in accordance with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Last Updated date. Material changes may be notified via email or on-site notice.
11. Contact Us
If you have any questions or requests about this Privacy Policy or your personal information, please contact:
- Address: Delhi
- Email: guesthouse@gmail.com
- Phone: +919876543218